Contact information
Last updated: September 5, 2026
We're a small team and we read every message.
SoraGift Customer Care
- Email: lisheng00144@gmail.com (the fastest way to reach us)
- Location: Yiwu, Zhejiang Province, China
- Hours: Monday-Friday, replies within 24-48 hours
Before You Write
If your question is about an order, please include your order number - it helps us sort things out in one reply. For shipping timelines see our Shipping Policy; for returns see our Refund & Return Policy.