Privacy policy
Last updated: September 5, 2026
SoraGift ("we", "us") respects your privacy. This Privacy Policy explains what personal information we collect when you visit soragifts.com or place an order, how we use it, and the choices you have.
Information We Collect
- Order information: name, shipping address, email address, phone number, and payment details (processed securely by our payment providers - we never see your full card number).
- Account information: if you create an account, your email and order history.
- Device information: cookies and similar technologies that help the site function and measure traffic.
How We Use Your Information
- To fulfil and ship your orders, and to send you order updates
- To provide customer support
- To detect fraud and keep our store secure
- To improve our store and, with your consent, to send marketing emails (you can opt out at any time)
Sharing
We share personal information only with the service providers who help us run our store: our e-commerce platform (Shopify), payment processors (such as PayPal), and shipping carriers - solely as needed to complete your order and operate our business. We never sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings.
Data Retention
We keep order information for our records unless and until you ask us to delete it, subject to legal and accounting requirements.
Your Rights
Depending on where you live (including the EU/UK and California), you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us.
Children
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date above tells you when it was last revised.
Contact
If you have any questions about our privacy practices, or would like to exercise any of the rights above, please email us at lisheng00144@gmail.com. We are located in Yiwu, Zhejiang Province, China, and we are the data controller of your personal information.